Luxury Auto Mall of Sioux Falls Customer Reviews

Oct, 2019
Jan P.
I had a fantastic experience buying my BMW car. I have bought many cars by myself, and this is the first time I felt no

frustration. Carol is extremely knowledgeable and extremely personable. I feel like I can come to her, and the dealership, with

any problems. Riley also helped me with many details about the car. I am very happy with my purchase. I would recommend

Carol to anyone.

Sept, 2019
Douglas S.
Every time Luxury services my BMW, it looks like a new car; it drives like a new car, and I feel as though I'm driving a new

car. Can't beat that kind of service. Thank you, Luxury.

August 27, 2019
Margi C.

Best people-care before during and after the sale. Thank you Carol Morken & Riley!

July, 2019
Matthew V.E.
Love this place, just purchased our second vehicle here, even if you are only buying a lower priced used vehicle off the lot

they treat you the same as if you were buying a high end luxury car! The people are friendly and knowledgeable, that along

with the low pressure environment and hassle free financing makes for the best car buying experience I've had!!

July, 2019
Heath W.

I've purchased cars from Carol Morken for 20 years, and I can't think of a better person to deal with for one of those major purchases. She

and her assistant Riley were patient and kind, always listening to my needs, the things I loved about cars and my "must haves" in my new

purchase. After a fun couple days of testing (and let me tell you, it was FUN!) we landed on the perfect car for me. The attention to detail at

Luxury Auto Mall is second to none. From the managers of BMW and Mercedes Benz, the sales staff, the finance staff, the service staff,

every single experience I have had has been top notch and high quality, from start to finish. I am always greeted by name (even if I've rarely

worked with the team member, they seem to know me and my car preferences very well) and made to feel like I am the most important person

in the showroom at that moment. If you are looking for a new car, look no further than Carol and Riley. They will give you the royal treatment

from first test drive to final purchase! They are simply the very best. I'm grateful to have the Luxury Auto Mall team on my side, most especially

Carol and Riley!!

June, 2019
Steven T.
Abra was very fast and efficient with my repairs! Highly recommend this place for any body work or windshield work!!

June, 2019
Tyler B.
Tyson and his team are great, best experience I have had buying a car. Reasonable pricing, knowledgeable sales professionals, and really

make the process easy. Not sure why you would go anywhere else! Highly recommend!

May, 2019
Ashley E. M.
I bought my XTS Cadillac and I had the best experience from beginning to the end of the process. They have exceptional customer service that

made buying my vehicle easy and not stressful. Thank you!

May, 2019
Robert B.

The oil change I got was done super fast. people there are polite and super awesome. I would recommend the oil change service. I will be a

future customer from now on.

April, 2019
Kari G.
Carol and Riley were exceptional to work with! Their attentiveness to the customer is second to none. It was like a breath of fresh air to receive

this quality of customer service. From the purchase, to the vehicle add-ons, to initial vehicle set-up, and the follow up after deliver, they were

right there with us every step of the way. I would highly recommend the Luxury Auto Mall of Sioux Falls!.

April, 2019
Heidi S.
This has been the best experience with buying a car that I've ever had. We have purchased lots of vehicles and farm equipment, hands down the

best experience. I highly recommend this company to anyone when looking to purchase a vehicle. They have went above and beyond to make

sure we are satisfied.

March, 2019
Jonathan C.
I HIGHLY recommend Brendin Weiland. I started looking for an AWD (All Wheel Drive) vehicle about 2 months ago. We test

drove probably around 5+ vehicles. I didn't like any of them. He was patient, not pushy, and very knowledgeable. I really liked

that. Although he mainly works on the Cadillac side, he can sell any of the Luxury Brands at the Luxury Auto Mall. Fast forward

to this week, I reached out to Brendin to see if we could work out a deal for trading in my partner's Mazda. I test drove another

BMW this time that was on the Cadillac side. I mentioned that i liked the vehicle i test drove, but that i didn't like that it was older.

I asked him to see what was available on the BMW side. After he went to look to see what specials there were, he pointed me

to a car that i instantly fell in love with. It was a good deal and they did awesome at making the transaction smooth. Thanks

Brendin! If i get a speeding ticket, I'm blaming you!

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March, 2019
Taylor N.
BMW Service is professional, helpful and accommodating - all the things a great service company should be. They have my business and my

appreciation.

March, 2019
David K.
My wife and I enjoy very much doing business at Luxury Auto Mall of Sioux Falls. Everyone is very nice, especially Carol who has been helping us

for years.

February, 2019
Thane W.
Great selection and service after the sale. The sales and service staff are the best in the business.

February, 2019
Wade S.
My wife and I purchased a new vehicle from Luxury Auto Mall of Sioux Falls. Our sales person, Carol Morken, was excellent! She was very

knowledgeable regarding the vehicle and very patient showing us the details about the vehicle. The whole experience was great - No complaints.

January, 2019
Mesay S.
If you think this place is pricey, you are wrong. You find the best cars of your dream with a fair price. Come see.

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January, 2019
George T.
I had posted a negative review of this company due to a misunderstanding on my part and maybe the Cadillac service Dept.

After posting I was contacted within a few hours by one of the managers who explained everything to me. After speaking on the

phone with a manager of the Sioux Falls Cadillac dealer, I had them pick my 2011 up for service. Warranty work was done, new

tires put on and inside was detailed. My car was in the shop for a week due to the nature of the warranty repair. This Cadillac

Dealer kept me informed about the status. I received excellent customer service all the way around. I would definitely

recommend this Cadillac Dealer, my rate would be A++++

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December, 2018
Dominic K.
I purchased a new 2018 BMW X3 from Luxury Auto Mall of Sioux Falls. They had a great selection and very knowledgeable staff. The BMW

Manager, Tyson, made my experience personal and unique by including some BMW accessories to welcome me to the BMW family! I will

definitely be doing future business with them!

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December, 2018
Brion P.
We purchased our car with Cheyenne and it was a great experience. We have never had such a easy purchase of buying a car as everything is

pretty much taken care for you. Everyone there was very helpful and we would recommend to anyone to buy their next car with Cheyenne. This

was our first time actually buying from in state and won't be our last.

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November, 2018
Ben W.
I took my 2009 mini cooper in for an oil change, service was great, attendants were very courteous. What I didn't know is that I was entered to

win a Auto Spa Treatment, and I Won! I took in the Wife's 03 Honda Pilot and it's truly brand new, a very great job. THANKS!

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November, 2018
Landan B.
We had a recall on our BMW 325i and they took care of it quickly and painlessly!

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October, 2018
Matthew T.
Can't speak highly enough of this dealer. Car was priced right from the start and the process was super easy. Flew up from St. Louis on a Saturday,

finished paperwork in less than an hour and started my trip home. Thanks Spencer and the rest of the team in Sioux Falls.

Read full review on CarGurus

Oct, 2018
White Chocolate
I've bought a lot of cars in my life. I've never been as happy with a car purchase as I am with my Cadillac from Luxury Auto Mall. C.J. in sales, Andy in finance,

Rich and Rod in service - they are the best at what they do. Highly impressed.

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September, 2018
Matthew T.
We bought our 4th car from Spencer Imus at Luxury Auto Mall. Always an awesome and smooth process. Can't say enough good things about

Spencer and Tyson. I highly recommend them when buying your next luxury vehicle

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Sept, 2018
Joey C. WOW ENTERTAINMENT
I have a Cadillac Escalade ESV that needed some work so I brought it over to this terrific dealership and they not only went through and fixed everything but they

also did a full inspection and brought up a few other things that needed attention and got those fixed as well... And they even gave my vehicle a nice washing

afterwards as a bonus. Rob Pattinson and the rest of the service crew over there are super professional and very nice to work with. they kept me informed by

phone throughout the entire process and also gave me a vehicle to use while my vehicle was in the shop. I can tell you how hard it is to find good customer

service these days because everybody knows that. This place gives you the good old fashion red carpet VIP service in everything they do. I would highly

recommend this location if you need work on your Cadillac! Well done!

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August, 2018
Bill C.
Carol Morken demonstrated doing business with passionate and professional people who care. I would recommend Carol to anyone looking for a luxury vehicle

who appreciates an informed consultant who relates to the lives we all lead. Thank you Carol!

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August, 2018
Victoria L.
I had my car worked on here before I started working here and I could just tell the environment and people here were the place to be. Very good

people and service here. They definitely take the time to work with each customer one-on-one.

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July, 2018
Jack B.
We bought a new ATS from these folks in January of 18. We put them through the ringer as we had a very specific car in mind. They were incredibly patient with

us and found us exactly what we wanted. 6 months later and I still smile when thinking about our experience. Doug, Andy and James treated us like we were their

only customer. They bent over backwards to get us what we wanted. What a great bunch of people. Thanks again for the great experience!

Cadillac Reputation Management

July, 2018
Otto G.
Quality work, professional service!

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June, 2018
Nickolas G.
I always have a great experience at Cadillac of Sioux Falls. I am on my 5th Cadillac and I won't go anywhere else. Thanks for taking care of your customers.

Cadillac Reputation Management

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