Luxury Auto Mall of Sioux Falls Customer Reviews

March, 2020
Kim K.

My experience was excellent and I really appreciate Lexi's help to set everything up! She is a true asset to your company and I really

appreciate her help!!

I've always had very good service at Luxury Auto Mall... but my experience over this past weekend was beyond great! I

February, 2020
Jeff

brought my wife's Mercedes in for "Service B" toward the end of the day Friday and, unfortunately, it was discovered that a

couple of extra repairs were needed that required the car to be left over night. So, I was given a loaner car. Did they give me

an old trade in for a loaner? No. A new 2020 Mercedes. That's nice, but it's not the crazy part.

I told them that I needed to go an hour out of town on Saturday... I get "No problem, take the car and we'll see you when you

get back". I tell them that there is a bit of an unpredictable timeline on this trip and I might be cutting it close to closing time.

Their reply... "Not a problem, if you're running late, we'll see you on Monday". It was then that I reminded them that I live 80

miles out and I have to head home early Sunday morning and won't be back in Sioux Falls until Thursday. They say "No

problem, take it home. Have your wife take our car to work on Monday and we'll have one of our guys bring your car down

and pick our car up." Mind blown. No additional charge. No obligation.

In the end I was told that the next time that I need service that I should call and they will drive 80 miles to bring my wife a

loaner, pick her car up, drive it 80 miles to the dealership and service it, drive it 80 miles back to my wife, pick up their loaner

car from her, and drive it 80 miles back - at no charge!

We had an absolutely wonderful experience with Luxury! We were looking for a dependable vehicle for my daughter in law!

February, 2020
Shirley T.

We worked with Anthony, and he was absolutely great! No pressure at all, and always got back to us as soon as he could

with any questions we had! We even got to work directly with the main guy, and he was also wonderful to work with! He let

my daughter in law take the car home for the weekend to make sure she liked it, and was incredibly personable. Overall we

couldn't have asked for a better car experience!

January 7, 2020
Steve H.

Patrick Belrose was great! He is knowledgeable and incredibly committed to meeting the needs of his customers. I was able to get exactly

what I was looking for. Thanks again!

Awesome overall experience! Came from 3 hours away to get a vehicle and would do it all over again. No high sales

January, 2020
Andy B.

pressure and quick to get you in and out. Doug was excellent to work with. He is the man!

Luxury Auto Mall of Sioux Falls is the only place I have dealt with for the past several years. I have bought my last 9 cars

December, 2019
Jack L.

from them and have been treated like family from the very first car to the last one. The service department is fast, friendly,

skilled, and the most reliable I have ever dealt with. I am 73 years old and have bought lots of cars in my life, but have

never been treated so well by a car dealership in my life. The entire staff are great people!

December, 2019
Stevie W.
It's always great when I am at Luxury auto mall the staff take great care of me.I even know some of their names.I have an

awesome time when I am get my car serviced.

November 9, 2019
Dawn R. A.

Joe Wilson was great to work with. I would highly recommend him if you are looking to purchase a new vehicle. Honest, no pressure

approach made our experience fun and hassle free. No need to go anywhere else. Love our new car! Give them a call and ask for Joe!

5/5 stars!

October 25, 2019
Kathy N.

Excellent experience from start to finish! Doug Vogel is awesome!

October 7, 2019
Walter P.

Carol and Riley were fantastic. Helped us get two new cars in a week. Both of them are always helpful and thorough. Thanks for helping us

arrange everything!

Oct, 2019
Jan P.
I had a fantastic experience buying my BMW car. I have bought many cars by myself, and this is the first time I felt no

frustration. Carol is extremely knowledgeable and extremely personable. I feel like I can come to her, and the dealership, with

any problems. Riley also helped me with many details about the car. I am very happy with my purchase. I would recommend

Carol to anyone.

Sept, 2019
Douglas S.
Every time Luxury services my BMW, it looks like a new car; it drives like a new car, and I feel as though I'm driving a new

car. Can't beat that kind of service. Thank you, Luxury.

August 27, 2019
Margi C.

Best people-care before during and after the sale. Thank you Carol Morken & Riley!

July, 2019
Matthew V.E.
Love this place, just purchased our second vehicle here, even if you are only buying a lower priced used vehicle off the lot

they treat you the same as if you were buying a high end luxury car! The people are friendly and knowledgeable, that along

with the low pressure environment and hassle free financing makes for the best car buying experience I've had!!

July, 2019
Heath W.

I've purchased cars from Carol Morken for 20 years, and I can't think of a better person to deal with for one of those major purchases. She

and her assistant Riley were patient and kind, always listening to my needs, the things I loved about cars and my "must haves" in my new

purchase. After a fun couple days of testing (and let me tell you, it was FUN!) we landed on the perfect car for me. The attention to detail at

Luxury Auto Mall is second to none. From the managers of BMW and Mercedes Benz, the sales staff, the finance staff, the service staff,

every single experience I have had has been top notch and high quality, from start to finish. I am always greeted by name (even if I've rarely

worked with the team member, they seem to know me and my car preferences very well) and made to feel like I am the most important person

in the showroom at that moment. If you are looking for a new car, look no further than Carol and Riley. They will give you the royal treatment

from first test drive to final purchase! They are simply the very best. I'm grateful to have the Luxury Auto Mall team on my side, most especially

Carol and Riley!!

June, 2019
Steven T.
Abra was very fast and efficient with my repairs! Highly recommend this place for any body work or windshield work!!

June, 2019
Tyler B.
Tyson and his team are great, best experience I have had buying a car. Reasonable pricing, knowledgeable sales professionals, and really

make the process easy. Not sure why you would go anywhere else! Highly recommend!

May, 2019
Ashley E. M.
I bought my XTS Cadillac and I had the best experience from beginning to the end of the process. They have exceptional customer service that

made buying my vehicle easy and not stressful. Thank you!

May, 2019
Robert B.

The oil change I got was done super fast. people there are polite and super awesome. I would recommend the oil change service. I will be a

future customer from now on.

April, 2019
Kari G.
Carol and Riley were exceptional to work with! Their attentiveness to the customer is second to none. It was like a breath of fresh air to receive

this quality of customer service. From the purchase, to the vehicle add-ons, to initial vehicle set-up, and the follow up after deliver, they were

right there with us every step of the way. I would highly recommend the Luxury Auto Mall of Sioux Falls!.

April, 2019
Heidi S.
This has been the best experience with buying a car that I've ever had. We have purchased lots of vehicles and farm equipment, hands down the

best experience. I highly recommend this company to anyone when looking to purchase a vehicle. They have went above and beyond to make

sure we are satisfied.

March, 2019
Jonathan C.
I HIGHLY recommend Brendin Weiland. I started looking for an AWD (All Wheel Drive) vehicle about 2 months ago. We test

drove probably around 5+ vehicles. I didn't like any of them. He was patient, not pushy, and very knowledgeable. I really liked

that. Although he mainly works on the Cadillac side, he can sell any of the Luxury Brands at the Luxury Auto Mall. Fast forward

to this week, I reached out to Brendin to see if we could work out a deal for trading in my partner's Mazda. I test drove another

BMW this time that was on the Cadillac side. I mentioned that i liked the vehicle i test drove, but that i didn't like that it was older.

I asked him to see what was available on the BMW side. After he went to look to see what specials there were, he pointed me

to a car that i instantly fell in love with. It was a good deal and they did awesome at making the transaction smooth. Thanks

Brendin! If i get a speeding ticket, I'm blaming you!

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March, 2019
Taylor N.
BMW Service is professional, helpful and accommodating - all the things a great service company should be. They have my business and my

appreciation.

March, 2019
David K.
My wife and I enjoy very much doing business at Luxury Auto Mall of Sioux Falls. Everyone is very nice, especially Carol who has been helping us

for years.

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