July, 2025
Janelle J.
This was by far the easiest car-buying experience I've ever had. Griffin and the team really listened to what I needed and made the whole process smooth and stress-free. They gave me exactly what I was hoping for in trade for my SUV, and helped me find a smaller, more affordable SUV that fits my current needs perfectly.
Now that all my kids have their licenses, it was time to downsize a bit and start thinking about getting a vehicle for my youngest. The dealership took the time to understand my situation and made sure I got a great deal with a lower monthly payment - which I really appreciate.
Highly recommend this dealership if you're looking for honest, helpful service and a team that truly looks out for you. Thank you again for making it so easy!
July, 2025
Heidi E.
I have gone to other (BMW) dealers before but Luxury Auto Mall.of Sioux Falls is in a class of their own. We are always made to feel like a priority. Any time we have dealt with our salesman, the management or had our vehicles serviced it is consistently a great experience. Thank you!
July, 2025
Darryl A.
I am a first time BMW owner and when I had problems with my X5 they were courteous to come 2 hours away and deliver me a loaner vehicle and take mine to repair. Turns out the loaner vehicle was amazingly enticing so I eventually purchased it. The X5 was driven back to Spencer, Iowa and still had issues and again they came to pick it up. It is completely repaired now and then later I purchased a 430i which is an amazing vehicle too so now I am a proud owner of two. I can't help to be happy with their customer service and valued friendship from top to bottom. I rate BMW auto sales of Sioux Falls with a 10 rating. I'll see you guys whenever I need anything.
June, 2025
Teresa A.
Awesome place, awesome salesman. Jeff Charbonneau is one of the kindest people I have ever met. Thank you for your help with the purchase of my new car. From the moment we walked in the door I knew I had come to the right place to purchase the car I was looking for and I am very happy with it.
June, 2025
Adam P.
Erika was so helpful and accommodating on our visit. She clearly communicated with us and was engaging and supportive throughout the process. PHENOMENAL customer service!!
June, 2025
Steve H.
I have worked with Patrick Belrose on multiple deals. He is fantastic and the service after the sale is the best of any dealership I have ever worked with. Great place and great people.
May, 2025
Kathy S.
Those gals Tina and Erica working in service are top notch. They explain well what needs to be fixed or serviced and are SO accommodating in scheduling and working with my and I'm sure a lot of customers busy schedules. Thanks, Kathy Sullivan.
May, 2025
Kathryn T.
My car came back from the body shop looking fantastic and all shiny from the accident. The body shop fixed and painted it. You can't tell!! I'm very happy with it.
May, 2025
Wayne M.
I have been buying cars from CJ for well over 20 years. When I visit Luxury Auto for any reason an oil change service to my car or just plain advice or to purchase a different car, I have been treated like a king. I primarily deal with Cadillac division. The sales manager, service manager, CJ and any staff member that I come in contact with steps up and treat me as if I were buying a new car every month. The address all my issues at any time that I visit or call. The finance department and title department are outstanding. They make buying a car easy for the customer. A five-star rating for you and your organization and staff. You are like family and a friend to me. Thank you
April, 2025
Kimberly S.
The Best experience in my life. My car is now like new. The service and quality are extraordinary. Number #1 customer service. I'm delighted with the result of my car. I'm very grateful.
April, 2025
Kari D.
CJ, Aaron and Joe are a great team to work with at Luxury Auto Mall. They worked together to create purchasing our 1st Cadillac a smooth experience. Having a high-end choice of vehicles with knowledgeable staff made our decision easy. We love our Cadi!!
April, 2025
Pat F.
Gene in service, was very receptive when i brought my 2011 BMW in for a recall. Made the appointment a month earlier. They got the parts in. Brought it in, talk to Gene, who has been there for quite a while. Great guy!! The repair was fixed 4 hours later. Very Happy with there team!!! Would recommend...
March, 2025
Charles F.
Patrick helped show different vehicles and explained how the pricing structure and features was on the vehicle I was interested in. Sales support worked with me on my trade in and I was very pleased with the final results. Financing walked me through the process and explained everything in detail. Very pleased with the results. BTW, over the years this is the 6th vehicle I have purchased through Luxury Auto Mall
March, 2025
Russell O.
We were traveling and needed an oil change. Gene Peterson got me in at a early time that I asked for and we back on the road faster than I anticipated. I was impressed with their friendliness and their willingness to treat me right. Thank you. We will see you again.
March, 2025
Jason D.
Cadillac Escalade bought at Luxury. Cadillac Service is the best service department without a doubt. Brian has been helping us lately and has been absolutely amazing!! Barry has also been great every time we see him! I found out I can get warranty work on my GMC AT4X done at Cadillac also, which has been so great compared to Billion. We have had new Mercedes, Ford, Audi among others, and none of their service departments even compare! We bought our daughter a new Kia, and Billion Kia in Sioux Falls won't even take appointments for warranty work. We had to drive to Sioux City to get warranty work done. Billion Kia in Sioux Falls is an absolute joke compared to the excellent service I get from Brian and Barry. The service is so good, it will definitely impact my next vehicle purchase. Thanks Brian!!
February, 2025
Judy M.
Jeff at Luxury Auto was so helpful. I not being that great with technology was so patient with showing and explaining the workings of my new X5. I feel comfortable on calling and asking him questions as they come up as I get familiar with the car. Thanks to Sioux Falls Luxury Auto!
February, 2025
George C.
They got our vehicle in and made sure we were safe to drive 2400 miles without any worries. They did a lot of work and we had 0 issues on our trip. I will definitely go there every time. They are the only ones I trust with our Mercedes Sprinter.
February, 2025
Darryl A.
I am a first time BMW owner and when I had problems with my X5 they were courteous to come 2 hours away and deliver me a loaner vehicle and take mine to repair. Turns out the loaner vehicle was amazingly enticing so I eventually purchased it. The X5 was driven back to Spencer, Iowa and still had issues and again they came to pick it up. It is completely repaired now and then later I purchased a 430i which is an amazing vehicle too so now I am a proud owner of two. I can't help to be happy with their customer service and valued friendship from top to bottom. I rate BMW auto sales of Sioux Falls with a 10 rating. I'll see you guys whenever I need anything.The 330i seen here was also purchased from Luxury auto due to the catastrophic flooding that occurred in Spencer Iowa and the 430i was totaled but they found me another vehicle to replace it. Thanks again to the staff who work tirelessly to get people back on the road.
January, 2025
Diane D.
The annual service on my BMW was completed in less than 90 minutes while I waited in the comfortable waiting area. Gene Peterson was pleasant and helpful, as he always is. Everyone was cheerful.
January, 2025
Trista D.
Great place to buy a car. Weston is one of the most patient people ever! He worked with me for months to find the perfect car for me.
January, 2025
Paul O.
Wow! Have not had that good of service in a long time. I will definitely go back. Very nice people and facility. Very impressive!!
December, 2024
Travis C.
First time buyer at LAM-Cadillac. Great communication with Brendin! Appreciated not being pressured to add extended warranty coverage or interior/exterior packages from Business dept. Really enjoyed the easy going stress free experience!
December, 2024
Arthur W.
Keith and the team at Luxury Auto Mall really went above and beyond to provide a great purchase experience and add as much value as possible to the purchase! Will start there next time I need a vehicle!
December, 2024
Carol E.
This is such a great place, they take care of you, they are very courteous and really make you feel you can trust them to do a great job.
November, 2024
Emily J.
The staff and service at Luxury Auto Mall is top notch. From buying a car, to getting it serviced, this is an amazing place that treats us like family. Carol has been a constant source of knowledge over the years and is now a cherished friend, along with Tina who runs the service center. We know we are in good hands when we step through the door!
November, 2024
Paul R.
Excellent buying experience. I'd highly recommend this dealership to others in the market. I drove from Minneapolis to Sioux Falls to purchase a really nice, low mileage Toyota Highlander from this dealership. Bredin, the sales executive I worked with, was really wonderful. Super nice guy and easy to work with. All around a very pleasant buying experience.
November, 2024
Steve D.
The team made the car buying experience pleasurable and easy. All of the information was up front and transparent. As this was my first BMW Jeff went through all the features about the car when I took delivery. I would certainly recommend them for an excellent car buying experience!!!
October, 2024
Kathy A.
Informative, considerate, willing to go beyond to find your car, personable with a touch of fun! A 10 experience! Thank you so much.
October, 2024
Becky N.
The receiving agent was so helpful. I have problems containing my puppy and I had a bag and all sorts of things, so she helped me get organized. They were patient because I had to wait in the car with my puppy for my ride. When I picked up the car, always for friendly and timely. And when they called about the service, were very informative, clear and concise.
October, 2024
Merry A.
Luxury auto is always professional, on time and concerned about the safety of my vehicle. I can't say enough good things about their service. Erika was terrific and I love the text status updates thru the service process. Thank you for great service.
September, 2024
Allene F.
NICE!! is a complete understatement when describing my experience buying/trading at Luxury Auto Mall! I went in having done my research. Kelsey Anderson was awesome! He honored the choices I had already made, answered my questions and taught me the technology! I will definitely be back for my next vehicle!!
September, 2024
Teresa S.
Ryan is great to work with on getting a new car. The Luxury Auto Mall team is very friendly and helpful! Thank you for a great experience!
September, 2024
Annika J.
Again….Phenomenal service at Luxury. Tina S. Is the reason we continue to come back. Her customer service is at a very high level. Anyone can sell me a car-key is in the service. Tina provides consistently superior customer service and care. I will be back!
August, 2024
Joey O.
Staff was incredibly professional and informative. A very inviting environment from what usually is a stressful one when car shopping.
August, 2024
Lindsey O.
The staff was AMAZING! Friendly, helpful, and professional! I definitely will be going back. They took the time on a Monday late in the day to ensure I was safely on the road!
August, 2024
Bruce B.
Nice place to do business with. Friendly knowledgeable staff in a clean welcoming environment. They did what I asked them to do in a timely manner. I will be back.
July, 2024
Richard B.
They know what service still is. They live for making sure the customer is more than satisfied. Great place for all my service and purchases. Don't need to check any other places.
July, 2024
Anthony Q.
BMW of Sioux Falls is an excellent dealership and made me feel welcomed from the start. They were very polite and transparent. My salesman Spencer made the car purchasing process smooth with no hiccups. I recommend anyone looking to purchase a vehicle to check them out.
July, 2024
Cynthia D.
Tina is very friendly and informative. Drop off time , pick up time and arranging a ride back from Luxury Auto mall was well coordinated. My driver, Dixie was wonderful and chose the best route back to my house. Thanks to excellent service, my car is in very good working condition again! Always a great experience!