January, 2026
Rita S.
Luxury Auto mall is very professional and makes you feel like you matter and aren't just a number coming through their door.
January, 2026
Shealeene F.
Brian, the service manager is always wonderful to work with. He always gets my car in without a problem whenever I need service work or a simple oil change. I will continue to use him for all my Cadillac needs!
January, 2026
Kris B.
I bought my first car from this dealership and bring it here yearly for maintenance. Im gonna be honest, their service exceeds my expectations all the time. Their honest recommendations and transparent service give me peace of mind that my car is being taken serious care and that my bank account is not being ripped off for just nonsense expenses. I like how professional their certified technicians are and how pleasant all the staff members are too. I only trust them to touch my car and I value their opinion all the time. Thank you for always providing an excellent service.
December, 2025
Dave N.
Such an amazing experience! Seamless process, with thoughtful direction when needed, and attention to our needs and wishes. Can't go wrong here!
December, 2025
Adam H.
My wife and I have always had a positive interaction with Luxury AutoMall when looking to purchase vehicles in the past. They don't do the typical haggle a price and push additional products like most. Their pricing is always fair and service is top notch. My sales rep Haden was great on keeping me in the loop with multiple touch points from texting and calling.
December, 2025
Daid R.
Flexible scheduling, nice facility with a comfortable customer lounge area. Service was performed in a timely manner and I was on my way.
November, 2025
Reta N.
Excellent service. Very friendly and "hands on." Answered any question I had. Feel totally comfortable and secure using them.
November, 2025
Heidi E.
Time and time again Luxury Auto Mall of Sioux Falls reminds me why I never go anywhere else. Thank you
November, 2025
Leslie V.
The team is always helpful, give you different options to get in to an appointment, and they make sure you are satisfied with the job they did. They never do any "extras" before getting your approval. It's great to know that they are looking out for your dollar as much as you are!
October, 2025
Shawn K.
I absolutely Love you all at Luxury Auto! Tina in the Mercedes Service Dept was amazing and made you feel special when I came in for service on my Benz and explained everything perfectly. She went above and beyond. She also had a very nice loaner while my car was being worked on. You all at Luxury Auto are Absolutely Amazing! Thank you!
October, 2025
Shawn K.
Sioux Falls has always treated us right. Good service, friendly staff and they always have a loaner. Having to drive an hour and twenty minutes to get a car serviced can sometimes be a little stressful and time consuming but they always make the experience enjoyable.
October, 2025
David O.
I bought around 10 cars from them in 2005. Doug Vogul sold me my first five or so cars. I just purchased a Mercedes; they have been as fair now as they were then. I would tell anyone to go to LAM for their new or used car. You will find them more than fair on the price of the vehicle and the trade-in. Service starts with the adviser, all makes, and models; they don't force any parts that don't need to be replaced. Take that first step and give them a call, you will never regret it.
September, 2025
Wade R.
Great experience. Clean showroom. Car was ready when promised. Salesman helped load our Z4 In our enclosed trailer.
September, 2025
A B.
During a cross country road trip I had to do an oil change and google maps took me here. The crew was friendly, helpful, and the guy that did the service was very patient explaining to me everything he was doing - I wanted to learn in case I needed to do something myself on this 7,000+ mile road trip. he checked everything, and filled all the tanks. In fact what a blessing, because we found there was not a drop of transmission fluid in the tank, so he filled until it showed it was good, but also told me to check again in 50-100 miles both hot and cold. What a superstar. it showed dry again both hot and cold and took 2 more quarts before showing it was now filled sufficiently. I've had trouble free driving since.
September, 2025
Lance H.
I had a great experience at Luxury Auto Mall in Sioux Falls, South Dakota. They are such a professional auto dealership. They keep both our vehicles running in tip top shape. We have no complaints when it comes to their maintenance services.
August, 2025
Karen V.
Excellent customer service!! Highly recommend this location for all service needs! They did a fantastic job completing the work and communicating the progress along the way.
August, 2025
Tasha R.
They were friendly and personable. Treated me with respect and understood my questions as I don't know much about my new car.
August, 2025
Randall A.
The team of Neil, Steve, and Carlos were exceptional on the service to our vehicle. The clear vinyl protective wrap was fantastic! We would provide only our highest recommendation for this team's service.
July, 2025
Janelle J.
This was by far the easiest car-buying experience I've ever had. Griffin and the team really listened to what I needed and made the whole process smooth and stress-free. They gave me exactly what I was hoping for in trade for my SUV, and helped me find a smaller, more affordable SUV that fits my current needs perfectly.
Now that all my kids have their licenses, it was time to downsize a bit and start thinking about getting a vehicle for my youngest. The dealership took the time to understand my situation and made sure I got a great deal with a lower monthly payment - which I really appreciate.
Highly recommend this dealership if you're looking for honest, helpful service and a team that truly looks out for you. Thank you again for making it so easy!
July, 2025
Heidi E.
I have gone to other (BMW) dealers before but Luxury Auto Mall.of Sioux Falls is in a class of their own. We are always made to feel like a priority. Any time we have dealt with our salesman, the management or had our vehicles serviced it is consistently a great experience. Thank you!
July, 2025
Darryl A.
I am a first time BMW owner and when I had problems with my X5 they were courteous to come 2 hours away and deliver me a loaner vehicle and take mine to repair. Turns out the loaner vehicle was amazingly enticing so I eventually purchased it. The X5 was driven back to Spencer, Iowa and still had issues and again they came to pick it up. It is completely repaired now and then later I purchased a 430i which is an amazing vehicle too so now I am a proud owner of two. I can't help to be happy with their customer service and valued friendship from top to bottom. I rate BMW auto sales of Sioux Falls with a 10 rating. I'll see you guys whenever I need anything.
June, 2025
Teresa A.
Awesome place, awesome salesman. Jeff Charbonneau is one of the kindest people I have ever met. Thank you for your help with the purchase of my new car. From the moment we walked in the door I knew I had come to the right place to purchase the car I was looking for and I am very happy with it.
June, 2025
Adam P.
Erika was so helpful and accommodating on our visit. She clearly communicated with us and was engaging and supportive throughout the process. PHENOMENAL customer service!!
June, 2025
Steve H.
I have worked with Patrick Belrose on multiple deals. He is fantastic and the service after the sale is the best of any dealership I have ever worked with. Great place and great people.
May, 2025
Kathy S.
Those gals Tina and Erica working in service are top notch. They explain well what needs to be fixed or serviced and are SO accommodating in scheduling and working with my and I'm sure a lot of customers busy schedules. Thanks, Kathy Sullivan.
May, 2025
Kathryn T.
My car came back from the body shop looking fantastic and all shiny from the accident. The body shop fixed and painted it. You can't tell!! I'm very happy with it.
May, 2025
Wayne M.
I have been buying cars from CJ for well over 20 years. When I visit Luxury Auto for any reason an oil change service to my car or just plain advice or to purchase a different car, I have been treated like a king. I primarily deal with Cadillac division. The sales manager, service manager, CJ and any staff member that I come in contact with steps up and treat me as if I were buying a new car every month. The address all my issues at any time that I visit or call. The finance department and title department are outstanding. They make buying a car easy for the customer. A five-star rating for you and your organization and staff. You are like family and a friend to me. Thank you
April, 2025
Kimberly S.
The Best experience in my life. My car is now like new. The service and quality are extraordinary. Number #1 customer service. I'm delighted with the result of my car. I'm very grateful.
April, 2025
Kari D.
CJ, Aaron and Joe are a great team to work with at Luxury Auto Mall. They worked together to create purchasing our 1st Cadillac a smooth experience. Having a high-end choice of vehicles with knowledgeable staff made our decision easy. We love our Cadi!!
April, 2025
Pat F.
Gene in service, was very receptive when i brought my 2011 BMW in for a recall. Made the appointment a month earlier. They got the parts in. Brought it in, talk to Gene, who has been there for quite a while. Great guy!! The repair was fixed 4 hours later. Very Happy with there team!!! Would recommend...
March, 2025
Charles F.
Patrick helped show different vehicles and explained how the pricing structure and features was on the vehicle I was interested in. Sales support worked with me on my trade in and I was very pleased with the final results. Financing walked me through the process and explained everything in detail. Very pleased with the results. BTW, over the years this is the 6th vehicle I have purchased through Luxury Auto Mall
March, 2025
Russell O.
We were traveling and needed an oil change. Gene Peterson got me in at a early time that I asked for and we back on the road faster than I anticipated. I was impressed with their friendliness and their willingness to treat me right. Thank you. We will see you again.
March, 2025
Jason D.
Cadillac Escalade bought at Luxury. Cadillac Service is the best service department without a doubt. Brian has been helping us lately and has been absolutely amazing!! Barry has also been great every time we see him! I found out I can get warranty work on my GMC AT4X done at Cadillac also, which has been so great compared to Billion. We have had new Mercedes, Ford, Audi among others, and none of their service departments even compare! We bought our daughter a new Kia, and Billion Kia in Sioux Falls won't even take appointments for warranty work. We had to drive to Sioux City to get warranty work done. Billion Kia in Sioux Falls is an absolute joke compared to the excellent service I get from Brian and Barry. The service is so good, it will definitely impact my next vehicle purchase. Thanks Brian!!
February, 2025
Judy M.
Jeff at Luxury Auto was so helpful. I not being that great with technology was so patient with showing and explaining the workings of my new X5. I feel comfortable on calling and asking him questions as they come up as I get familiar with the car. Thanks to Sioux Falls Luxury Auto!
February, 2025
George C.
They got our vehicle in and made sure we were safe to drive 2400 miles without any worries. They did a lot of work and we had 0 issues on our trip. I will definitely go there every time. They are the only ones I trust with our Mercedes Sprinter.
February, 2025
Darryl A.
I am a first time BMW owner and when I had problems with my X5 they were courteous to come 2 hours away and deliver me a loaner vehicle and take mine to repair. Turns out the loaner vehicle was amazingly enticing so I eventually purchased it. The X5 was driven back to Spencer, Iowa and still had issues and again they came to pick it up. It is completely repaired now and then later I purchased a 430i which is an amazing vehicle too so now I am a proud owner of two. I can't help to be happy with their customer service and valued friendship from top to bottom. I rate BMW auto sales of Sioux Falls with a 10 rating. I'll see you guys whenever I need anything.The 330i seen here was also purchased from Luxury auto due to the catastrophic flooding that occurred in Spencer Iowa and the 430i was totaled but they found me another vehicle to replace it. Thanks again to the staff who work tirelessly to get people back on the road.