May, 2026
Ann D.
Carol is one of a kind person. Her professionalism and honesty is exceptional. She always made me feel like I was the only person that mattered at the time. Didn't make me feel "stupid" when she had to re-explain again something. When I was at a point of uncertainty, she explained all options without being judgmental or pushing for one option or the other. Fantastic experience in buying a new car.
May, 2026
Susanne M.
I had a great experience with the purchase of my 2021 BMW! Also just had my car in to get serviced the first time after my purchase and I was in and out quickly. The staff was super friendly and great to work with.
May, 2026
Chad M.
Very professional, I highly recommend. I have purchased many vehicles in my life and the experience of buying a vehicle from a BMW dealer is above and beyond. My salesman was awesome and answers all my questions even after I left the dealership promptly and is very helpful with the new vehicle.
April, 2026
Marilyn N.
Love this place!!! The staff is always very friendly. They have an awesome lounge with comfortable seating and offer coffee, pop, hot chocolate etc... while they change the oil, vacuum and wash your vehicle. They are always well staffed so they do all of that in approximately 15 minutes!!! Also, I never feel pressured into buying parts, air filters etc... that they feel need to be changed out. Highly recommend!!!
April, 2026
Deb R.
I have worked with Doug Vogel for many years. Cadillac and their employees have always been so kind and helpful. They have integrity, compassion, and are an amazing company to do business with.
April, 2026
Tonia K.
I highly recommend LAM for your automotive needs. They are professional, responsive and quick to answer questions. I especially appreciate how they clearly communicate necessary repairs and the costs involved. I initially brought my car in for an oil change and was able to conveniently schedule additional routine service and repairs. Everything was completed the same day. A special thank you to the Cadillac advisors Barry and Brian for their professionalism and courteous service.
March, 2026
Biff B.
Gene has been the epitome of customer service at this location since I moved here from the Bay Area many years ago. The whole atmosphere there is exceptional. I paid the most I ever have for a car repair on this visit, yet I come away feeling confident and satisfied with the outcome. I've also owned BMW's since graduating from college over 30 years ago; they are remarkable performance vehicles, and this is my favorite service center of the many I've frequented.
March, 2026
Collier W.
Low pressure but excellent sales staff. Haden Mendel was knowledgeable and thorough. He made the experience of shopping and ultimately buying a new vehicle feel personal and tailored to us.
March, 2026
Dave N.
I'm now a repeat customer at Luxury Auto Mall of Sioux Falls - after my initial purchase, when I was looking to purchase another vehicle, it was an easy decision to return - the complete experience was amazing, with a group of professionals assembled with one goal in mind, to make the process seamless and easy! And Doug Vogel went above and beyond - Thank you Doug, and Luxury Auto Mall!
February, 2026
Lorelei C.
My Husband and I have had the greatest experience ordering a new 2026 GLE450 from Salesman Haden Mendel. From the first day of going through all the options - 'till the day of delivery with a big red bow he has been available to answer our questions in person and via text. After delivery, he has spent additional time going over all the options, as well as a road test with us to ensure that we understood all the features. We could not have asked for a better person to spend time with us who understood our concerns. Also a shout out to Bri Steele in finance, who was able to do the paperwork in advance so it was a quick pickup on the day we took delivery of the car.
February, 2026
Jodi H.
My experiences have all been outstanding. They began with Kyle, an outstanding sales person who couldn't have been more helpful, professional, and personable. Chris and Brent in parts were the same, and made sure I had the correct part quickly, with great communication throughout. The service department was exceptional as well. I wish I could remember the name of each person I've dealt with, but I can tell you you'll be in good hands no matter with anyone there. I've been extremely impressed!
February, 2026
Vickie K.
I went to this dealership because I had a continuous flat tire and they were fast and fixed my tire beads! I had a recommendation from my neighbor. Anyway, Rob and his crew went above and beyond. Very nice group of gentlemen! I appreciate the tentativeness of their concerns. Thank you gentlemen for a wonderful experience!
January, 2026
Rita S.
Luxury Auto mall is very professional and makes you feel like you matter and aren't just a number coming through their door.
January, 2026
Shealeene F.
Brian, the service manager is always wonderful to work with. He always gets my car in without a problem whenever I need service work or a simple oil change. I will continue to use him for all my Cadillac needs!
January, 2026
Kris B.
I bought my first car from this dealership and bring it here yearly for maintenance. Im gonna be honest, their service exceeds my expectations all the time. Their honest recommendations and transparent service give me peace of mind that my car is being taken serious care and that my bank account is not being ripped off for just nonsense expenses. I like how professional their certified technicians are and how pleasant all the staff members are too. I only trust them to touch my car and I value their opinion all the time. Thank you for always providing an excellent service.
December, 2025
Dave N.
Such an amazing experience! Seamless process, with thoughtful direction when needed, and attention to our needs and wishes. Can't go wrong here!
December, 2025
Adam H.
My wife and I have always had a positive interaction with Luxury AutoMall when looking to purchase vehicles in the past. They don't do the typical haggle a price and push additional products like most. Their pricing is always fair and service is top notch. My sales rep Haden was great on keeping me in the loop with multiple touch points from texting and calling.
December, 2025
Daid R.
Flexible scheduling, nice facility with a comfortable customer lounge area. Service was performed in a timely manner and I was on my way.
November, 2025
Reta N.
Excellent service. Very friendly and "hands on." Answered any question I had. Feel totally comfortable and secure using them.
November, 2025
Heidi E.
Time and time again Luxury Auto Mall of Sioux Falls reminds me why I never go anywhere else. Thank you
November, 2025
Leslie V.
The team is always helpful, give you different options to get in to an appointment, and they make sure you are satisfied with the job they did. They never do any "extras" before getting your approval. It's great to know that they are looking out for your dollar as much as you are!
October, 2025
Shawn K.
I absolutely Love you all at Luxury Auto! Tina in the Mercedes Service Dept was amazing and made you feel special when I came in for service on my Benz and explained everything perfectly. She went above and beyond. She also had a very nice loaner while my car was being worked on. You all at Luxury Auto are Absolutely Amazing! Thank you!
October, 2025
Shawn K.
Sioux Falls has always treated us right. Good service, friendly staff and they always have a loaner. Having to drive an hour and twenty minutes to get a car serviced can sometimes be a little stressful and time consuming but they always make the experience enjoyable.
October, 2025
David O.
I bought around 10 cars from them in 2005. Doug Vogul sold me my first five or so cars. I just purchased a Mercedes; they have been as fair now as they were then. I would tell anyone to go to LAM for their new or used car. You will find them more than fair on the price of the vehicle and the trade-in. Service starts with the adviser, all makes, and models; they don't force any parts that don't need to be replaced. Take that first step and give them a call, you will never regret it.
September, 2025
Wade R.
Great experience. Clean showroom. Car was ready when promised. Salesman helped load our Z4 In our enclosed trailer.
September, 2025
A B.
During a cross country road trip I had to do an oil change and google maps took me here. The crew was friendly, helpful, and the guy that did the service was very patient explaining to me everything he was doing - I wanted to learn in case I needed to do something myself on this 7,000+ mile road trip. he checked everything, and filled all the tanks. In fact what a blessing, because we found there was not a drop of transmission fluid in the tank, so he filled until it showed it was good, but also told me to check again in 50-100 miles both hot and cold. What a superstar. it showed dry again both hot and cold and took 2 more quarts before showing it was now filled sufficiently. I've had trouble free driving since.
September, 2025
Lance H.
I had a great experience at Luxury Auto Mall in Sioux Falls, South Dakota. They are such a professional auto dealership. They keep both our vehicles running in tip top shape. We have no complaints when it comes to their maintenance services.
August, 2025
Karen V.
Excellent customer service!! Highly recommend this location for all service needs! They did a fantastic job completing the work and communicating the progress along the way.
August, 2025
Tasha R.
They were friendly and personable. Treated me with respect and understood my questions as I don't know much about my new car.
August, 2025
Randall A.
The team of Neil, Steve, and Carlos were exceptional on the service to our vehicle. The clear vinyl protective wrap was fantastic! We would provide only our highest recommendation for this team's service.
July, 2025
Janelle J.
This was by far the easiest car-buying experience I've ever had. Griffin and the team really listened to what I needed and made the whole process smooth and stress-free. They gave me exactly what I was hoping for in trade for my SUV, and helped me find a smaller, more affordable SUV that fits my current needs perfectly.
Now that all my kids have their licenses, it was time to downsize a bit and start thinking about getting a vehicle for my youngest. The dealership took the time to understand my situation and made sure I got a great deal with a lower monthly payment - which I really appreciate.
Highly recommend this dealership if you're looking for honest, helpful service and a team that truly looks out for you. Thank you again for making it so easy!
July, 2025
Heidi E.
I have gone to other (BMW) dealers before but Luxury Auto Mall.of Sioux Falls is in a class of their own. We are always made to feel like a priority. Any time we have dealt with our salesman, the management or had our vehicles serviced it is consistently a great experience. Thank you!
July, 2025
Darryl A.
I am a first time BMW owner and when I had problems with my X5 they were courteous to come 2 hours away and deliver me a loaner vehicle and take mine to repair. Turns out the loaner vehicle was amazingly enticing so I eventually purchased it. The X5 was driven back to Spencer, Iowa and still had issues and again they came to pick it up. It is completely repaired now and then later I purchased a 430i which is an amazing vehicle too so now I am a proud owner of two. I can't help to be happy with their customer service and valued friendship from top to bottom. I rate BMW auto sales of Sioux Falls with a 10 rating. I'll see you guys whenever I need anything.
June, 2025
Teresa A.
Awesome place, awesome salesman. Jeff Charbonneau is one of the kindest people I have ever met. Thank you for your help with the purchase of my new car. From the moment we walked in the door I knew I had come to the right place to purchase the car I was looking for and I am very happy with it.
June, 2025
Adam P.
Erika was so helpful and accommodating on our visit. She clearly communicated with us and was engaging and supportive throughout the process. PHENOMENAL customer service!!
June, 2025
Steve H.
I have worked with Patrick Belrose on multiple deals. He is fantastic and the service after the sale is the best of any dealership I have ever worked with. Great place and great people.