Welcome to another edition of #MeetUsMonday here Luxury Auto Mall of Sioux Falls!
Today, we'd like to introduce you to Ronald Wuertz, Parts Advisor here at Luxury Auto Mall of Sioux Falls.
Has Ronald helped you find the right parts? We'd love to hear from you in the comments!
Question: Ronald, how long have you been part of the Luxury Auto Mall of Sioux Falls team?
Ronald: It will be 5 years on March 25th. I actually first started as a Service Advisor in Cadillac and then moved into parts from there.
Q: You play a big role in the dealership, but all behind a counter. What does a typical day look like for you?
R: A lot of filling orders from bodyshops all around town. I am the point-of-contact at Luxury Auto Mall for outside businesses to reach out to. 65% – 70% of the orders I do are for them. Plus, we have two ABRA Auto Body & Glass shops that we are always providing parts for.
Q: Do you believe working in the parts department of 3 luxury brands is different than the parts department of other makes?
R: Even though I have not worked with other parts departments of other makes (started with the best!), I know that we have different customers. We actually work more with other repair facilities and less with luxury brand owners face-to-face. For other makes, there are more people who repair their own vehicles, but less with these luxury brands.
Q: Tell us a little about your team in the parts department.
R: There is a lot of experience. We also have a lot of diversity. Our parts team members come from being former technicians and other areas of the automotive industry. That means there is a great understanding of what other departments need.
Q: What is your favorite luxury vehicle at Luxury Auto Mall of Sioux Falls?
R: BMW 320i xDrive. My wife and I lease it - actually, it’s more her car! The car is fun to drive and my wife likes it because it’s sporty and the luxuries it provides.
Q: What are you looking forward to in 2018?
R: First, surviving the remodeling at Luxury Auto Mall! BMW sales and service remodel is done. Mercedes-Benz service has now started, and the showfloor is coming soon. But, it will be exciting to see it all completed.
Have you worked with Ronald? Got questions? Leave your questions or comments below!
Have you worked with Ronald? Got questions? Leave your questions or comments below!
