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Our Public Reviews


    


  
  
              
                    

July, 2017
John M.
Dustin Barrett was our sales person and he did an excellent job for us.  Dealing with him was fair and honest.  Would recommend Dustin to anyone.




July, 2017
John S.
Carol Morken is the best.  She anticipates customer needs and delivers best of class service.  Very smooth and capable approach to sales.  Luxury Auto Mall is top notch as well.



 
July 3, 2017
Quincy T.
Thanks to BMW of Sioux Falls, (Luxury Auto Mall)
I thought I needed just an oil change part of the free maintenance program, turns out they'll also replace the spark plugs and flush the brake fluid,  I really like
that.  The personnel are genuinely nice and helpful, everyone from the service desk to the parts dept and techs are some of the best in the industry.  And I love the
loaner, the G30 5-Series.  As usual, great service!!!
Many thanks!  Amy Kerher, Gene Peterson, Spenser Imus, Carol, Bruce just to name a few...





June, 2017
David V.
I was almost immediately contacted by Mitch when I arrived.  He seemed knowledgeable and responded to any questions I had.  It was one of the best
experiences I have had at a dealership!  Everyone treated me like an old friend.  I would not hesitate to come back if I ever need a vehicle again!



June, 2017
Michaela M.
Jeff was super helpful with buying a new car!  Went above and beyond to ensure I had a good experience and made it memorable!  Will definitely be buying
my next one with him!



June, 2017
Lucy B.
Both Scott Dahl at BMW and Mitch Johnson at MERCEDES took a lot of time to show me vehicles and both were very informative.  I would highly
recommend these dealerships in Sioux Falls, SD.


 
May, 2017
Jackie S.
Had a wonderful experience and love our new Cadillac.  Marv, you were wonderful and exceeded our expectations, answered all our questions and took the time
to make sure we got exactly what we wanted.  Thank you Marv and the rest of the crew at Luxury Auto Mall.




May, 2017
Bob S.
Mitch and Tyson did a great job getting us into the pre-owned car we were looking for.  Will use Luxury Auto Mall again.  Easy and enjoyable experience.



May, 2017
Michele T.
It was the most pleasant experience we have ever had buying a vehicle.  Everyone was so professional.  Brendin was very knowledgeable about the vehicle we
were looking at, and went above and beyond to help us get it done.


 



July, 2016
Matthew G.
Great car, and it was a pleasure dealing with the team.  Hassle Free!!!  They even met me in Omaha, NE saving me the extra 3-4 hours of
driving.

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July, 2016
Adam T.
Patrick, our salesman did a wonderful job of showing us the vehicles we were interested in looking at knowing we didn't intend to buy, but we
fell in love and ended up with a great value on the vehicle we purchased.  I asked for a couple of small things and they did a wonderful job
taking care of the issues and making sure the car was as close to perfect as possible.  Thank you.

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June, 2016
William B.
Always a pleasure working with Jeff Driver.  Just purchased my second Mercedes from him and enjoy working with him.  Jeff develops and
works hard to ensure one is happy with their purchase!

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June, 2016
Blaine F.
We had intended to drive a car in Omaha too.  Needless to say we didn't make it there.  Smooth experience all the way around - and top it off

with driving away in a German motor-car.

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June, 2016
Jerry P.
Doug Vogel did an excellent job and explained everything very well and both me and my wife are very satisfied.

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June, 2016
Veronica W.Most simple experience buying a car I've ever had!

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May, 2016
Elizabeth H.
I had an incredible experience at Luxury Auto Mall this past month with the purchase of my 2017 BMW X3!  Carol Morken was an absolute
joy to work with.  She was flexible, accommodating and always up-front, which I greatly appreciated!  She helped me stay within my budget
and was always striving to get me "the best price!"  She truly prioritizes the customer and treated me with the utmost respect.  Thanks, Carol,
and the entire BMW team for a beautiful vehicle and a wonderful experience!


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April 29, 2016
Dustin K.
Purchased a car from Tyson.  Great service and a great salesman.  It was an excellent experience and we will be back.  If you are heading to
Luxury Auto Mall, ask for Tyson!
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April 24, 2016
Chris S.
I just purchased my new BMW from Luxury Auto Mall of Sioux Falls and could not have be more impressed with their hospitality and service.
From start to finish my salesman, Jake Fredrickson, was amazing.  This purchase was nearly a year in the making waiting on BMW to launch
the vehicle and Jake made the process seamless every step of the way.  I could not be happier and will definitely be coming back!  Thank you
for the great experience!

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February, 2016
Amber S.
When I first walked into Luxury Auto Mall I was greeted like I was meant to be there.  I was treated with the utmost respect even though I am
younger than the average customer.  Carol Morken was such a lovely lady to work with as she was very thorough with each of the vehicles that
were tested and she explained all the features and highlighted every safety feature, which my mom appreciated a lot.  When I went to pick up
my new vehicle, Carol again was delightful and Ashlie Moore explained and taught me about all the features my vehicle had to offer.  I will
definitely return to Luxury Auto Mall in the future.

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February, 2016
Terry H.
It was a great car buying experience!  Thanks for everything!

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February, 2016
Reagan H.
Purchased my second vehicle from LAM last week!  Once again the sales team provided a sensational experience.  Tyson is the bomb!  He
hand selected the perfect vehicle to fit my needs and price range.  He even arranged for a BMW "genius" named Alan to come to my home
and program my onboard garage opener!  Thanks Alan!  Why buy anywhere else????

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February 2, 2016
Doug, SD
I would not go anywhere else for auto service, they are the best.
Read full review at Cars.com


 
January 18, 2016
Kathy J.
I just purchased my second Mercedes from Luxury Auto and I have nothing but great things to say about the sales and service team.  Corey
and Spencer always made time for me even when they had other customers and I appreciated their easy and no pressure attitudes.  When my
plates arrived at the dealership, Corey even brought them to me when I couldn't pick them up myself.  Excellent service!!

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 January 18, 2016
Kelly G.
Luxury Auto Mall is top notch!  The staff are genuinely invested in your 100% satisfaction.  Carol Morken and Ashley are the best salespeople to
work with!!  I will always be an invested and loyal customer!  The staff have the professional in depth knowledge and are always available!  All the
staff are friendly, helpful, professional and knowledgeable from the first greeting from the receptionists, to the sales technicians and everyone in
between!  Thank you for always providing me with an amazing experience.  Carol - you are my forever friend, car guru and saleswoman!

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January, 2016
Jerrid
This is my 2nd Mercedes that I have bought from Carol Morken at Luxury Auto Mall, and both times the process has gone very smooth,
she is great at helping me stay at my budget, and making sure I get the right options on my car that I do and do not need.  I would recommend
Carol to anyone looking for a Mercedes or BMW! 

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January, 2016
Randle J.
I could not have received any better customer service than I did when I called and picked up our 2016 Mercedes Benz Sprinter 4x4.
From the moment Kelly Meeker answered the phone, he listened to what all we were looking to order on the 4x4, and he carried that
excellent service all the way through to delivery.


We live just north of Dallas, Texas and just felt more comfortable in going to Sioux Falls to make the order and purchase.  And I will
do that on the next one when the time comes.  Thank you Kelly and the whole team at Luxury Auto Mall of Sioux Falls for awesome
customer care.


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December 23, 2015
Chad M.
Tyson was absolutely amazing.  Great BMW dealer, great customer service, great people, but Tyson really went above and beyond.  One of
the best car buying experiences I've ever had.  Thanks!

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December, 2015
David O.
I've bought somewhere around 10 cars from them starting in 2005.  Doug Vogel sold me my first 5 or so cars.  I just bought a BMW and they
have been as fair now as they were then.  I would tell anyone to go to LAM for their new or used car.  You will find them more than fair on their
price of the car as well as the trade-in.  Service starting with the advisor, all makes and models, they don't force any parts that don't need to be
replaced.  Take the first step and give them a call, you will never regret it.

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December 15, 2015
Rhonda L.
Thank you Jake for the easiest buying experience ever.  Everyone was great and helpful.  I'm loving my X1.  Awesome group of people at BMW!
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December, 2015
V. Khayat
Very competitive pricing.  I drove an extra 40 minutes to buy from them because they gave me a better deal and the salesmen were
friendly and informative.  Would definitely buy from them again.

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November, 2015
Ruvim S.
Very good customer service...feels like I have been a customer for a long time when actually it was my first time getting service done
at this location.  They did a great job tinting my f10 M-sport!!!  Also oil change and alignment.

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November, 2015
Richard B.
Incomparable customer service.  When you're busy and time is invaluable, Luxury Auto needs to be your car dealership.  They take care of everything, there are no hassles, and no wasting of my time.  I wish all big purchases were this painless.

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November, 2015
Comfort King Mattress
Worked with Tyson & had a great experience!

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October 28, 2015
Dwayne, SD
I was in and out in a timely manner.  Recall was done, vehicle washed.  This is just another example as to why I have purchased 13 vehicles here.
Read full review at Cars.com


 
October, 2015
Tobi R.
About to receive my new 340i xdrive.  I want to thank Tyson and the entire staff for their excellence and professionalism in all aspects of this transaction.  I am (admittedly) a bit needy with my questions and concerns and never once was made to feel anything but like a valued customer.  This is my very first Bimmer and am so pleased by the treatment I received across the board that I'm more excited than I was at first.  Thank you guys so much.  Can't wait to hit the road (hard) in that beast.
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October 10, 2015
Deane, Sioux Falls
CJ is a fabulous car dealer.  We weren't even going to buy a new vehicle, but he showed us a great one that we fell in love with.  He gave us a great deal and so did the financial manager.  We love Sioux Falls Luxury Motors!  The best car dealership in town by far!!
Read full review at Cars.com



October 10, 2015
Lee, Sioux Falls
I always get excellent above and beyond service here, that is why I just purchased my 4th vehicle here in the last 3 years.  I am never made to feel like anything less than top priority.
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October, 2015
James A.
The experience was excellent...service was the best.
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September 14, 2015
Brad, SD
It was a quiet time of day which worked out nicely.  My vehicle was my sports car so I am always on the nervous side but everyone was very respectful.  One downfall.  My wife had time for a test drive of a used vehicle which may end up in our garage soon.
Read full review at Cars.com


 
September, 2015
Michael S.
We are quite pleased with our Saturn Aura purchase from Luxury Auto of Sioux Falls, and in particular, the attention to detail from the Dealership to provide a good quality used car product and the sales service we received while making our purchase.
I would not hesitate to recommend Luxury Auto to anyone looking to make a purchase and tell them it would be worth the trip.  I live in Central Minnesota, so Sioux Falls Luxury Auto is NOT exactly around the corner.  I would certainly consider LA Mall myself for future needs.
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September, 2015
Jyl G.
I visited with 3 different salesmen and had a wonderful experience with each one.  Trying to decide between all the great choices of luxury vehicles was made easy with the expertise I received from each of them.  It was truly a pleasant and fun experience.
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September 11, 2015
Paula J.
Luxury Auto Mall is the best.  The staff are genuinely invested in their customer!  I would like to thank Carol Morken, Alan Swanson and Ashley for all of their help with my new GLA 250!  I will always be an invested customer!  The staff here have the professional in depth knowledge and are always available!  Thank you for always providing us with a pleasant, confident experience!

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September, 2015
Carolyn C.
Every member of the Luxury Team was polite, knowledgeable, and friendly DURING the sales process and AFTER as well.  I've received 5 star treatment from everyone, ranging from the receptionist, the Shop Manager (who was kind enough to wash my car when I stopped in on a day my great sales professional CJ was out) to the LAM's manager, Mike.  He took full ownership of a post-sale question I had, and paid me to have a small a/c filter changed, even though it was MY error, and he did not have any obligation to do so.  All this uber-amazing service and I purchased a USED vehicle from them!  Thanks, Luxury Auto Mall!
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August, 2015
Sonia B.
Alan Swanson has been an excellent resource to help me learn about the features of my car and to resolve issues that can occur with a computerized system.  He is very responsive and has come to my home or my workplace to answer my questions and help me out.  Alan is trustworthy and knowledgeable and I appreciate knowing he's available.  Alan is an outstanding member of the Luxury Auto Mall team!


 
August 28, 2015
Joey K.
I bought a 2015 Mercedes, was treated with nothing but the best service, Ashley was wonderful, would recommend this place to anyone.  The absolute best for a new car experience!
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August, 2015
Arthur S.
Alan was Great.  So much so, in fact, that I would urge you to make him an obligatory part of a new car buy.  We had no idea what a wealth of information and responsivity he would provide.  Not only is this extremely helpful in and of itself, but he also (it seems to me) does your dealership proud.  Great guy!!!


 
August, 2015
Lois F.
Alan was awesome!  He was kind, patient and helpful in so many ways!!!  He is an asset to the Mercedes staff!
Alan is our Luxury genius.  He has gone through extensive training from both Mercedes-Benz and BMW, and provides convenient technology answers at your home.  Click and read more about Alan.

 
August, 2015
Julie H.
Found a vehicle online, drove 8 hours to look at it and bought it.  We were treated with respect and professionalism and the car was detailed for us.  Very impressed with their service, price and salesman Justin.  I would definitely drive 8 hours again to buy from them!
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July 22, 2015
Judy, Sioux Falls
Great experience, knowledgeable staff, CJ is the best.  Facility is in a great location for me and kept very clean.
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July 1, 2015
Isis, Sioux Falls
Everyone was so cordial and helpful.  Doug Vogel was very thorough at explaining the car features, financing and leasing options and answering all my questions.  He was very nice and so helpful.  Sheridan was out of this world patient with my husband's "game of a thousand questions"  He answered all his questions and went over every single detail my husband had questions on, with a smile on his face and genuine care.  CJ was also so nice and authentic.  He raved about his company and said over and over again how much he enjoys working for Cadillac of Sioux Falls.  My husband in particular enjoyed his conversation and wit.  We will definitely come back!
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April 29, 2015
Tia L.
We recently purchased a brand new BMW X5 diesel and then shipped it to California.  They have been more than accommodating in helping us navigate the ins and outs of registering your vehicle in CA.  They have also been helpful in explaining all the fun features in our new car.

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February 25, 2015
Larry S.
Mice destroyed the wiring harness in my wife's new ML350.  We had left the car with the dealership while we went on a trip thinking the problem was a warranty issue.  Shannon and her staff called to explain the problem, the difficulty in getting this part and even picked us up at the airport and provided a loaner car.  She worked with our insurer and when repaired, the car was fully detailed and their staff member returned it to our house 90 miles away.  Great work and great service..

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January 22, 2015
Seshu B.
Was one of the best car buying experiences ever.  Every one in the BMW Section of the Luxury Auto mall were very friendly and knowledgeable.  I would recommend them to anyone.  Julie Kaan the sales person was exceptional.

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