Our Public Reviews


          
July 22, 2017
John C.
I saw a 2011 BMW 335i X Drive on their lot. I was shocked when I saw the price of $17991 on the car. I have 17 years of experience in the automobile business, and cars like that go for $23,000 to $25, 000 for a low mileage examples such as that car. The car was a very clean example of that automobile. My salesman, Brendin worked in their Cadillac dealership ( I found the car on their website, so I guess he was assigned my business when I made my inquiry online). Without my prompting, he showed me the service records on the car, and everything the dealership did to make my car ready for sale.

I decided I wanted the car. I was introduced to the Cadillac manager Sheridan, He showed me several options for financing with an extended service contract included. He also said he would do my motor vehicle work for me, so I would not have to drive to Canton to have it processed. After we shook hands, Brendin transferred all of my junk out of my trade to my new car. This was important for me, since I have a bum leg.

I am not a wealthy man. Yet that did not matter to those purveyors of such fine and expensive machinery. They treated me with respect and dignity. I was very satisfied with the outstanding service they provided.


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July, 2017
John M.
Dustin Barrett was our sales person and he did an excellent job for us.  Dealing with him was fair and honest.  Would recommend Dustin to anyone.



July, 2017
John S.
Carol Morken is the best.  She anticipates customer needs and delivers best of class service.  Very smooth and capable approach to sales.  Luxury Auto Mall is top notch as well.


July 3, 2017
Quincy T.
Thanks to BMW of Sioux Falls, (Luxury Auto Mall)
I thought I needed just an oil change part of the free maintenance program, turns out they'll also replace the spark plugs and flush the brake fluid,  I really like
that.  The personnel are genuinely nice and helpful, everyone from the service desk to the parts dept and techs are some of the best in the industry.  And I love the
loaner, the G30 5-Series.  As usual, great service!!!
Many thanks!  Amy Kerher, Gene Peterson, Spenser Imus, Carol, Bruce just to name a few...




June, 2017
David V.
I was almost immediately contacted by Mitch when I arrived.  He seemed knowledgeable and responded to any questions I had.  It was one of the best
experiences I have had at a dealership!  Everyone treated me like an old friend.  I would not hesitate to come back if I ever need a vehicle again!



June, 2017
Michaela M.
Jeff was super helpful with buying a new car!  Went above and beyond to ensure I had a good experience and made it memorable!  Will definitely be buying
my next one with him!



June, 2017
Lucy B.
Both Scott Dahl at BMW and Mitch Johnson at MERCEDES took a lot of time to show me vehicles and both were very informative.  I would highly
recommend these dealerships in Sioux Falls, SD.


 
May, 2017
Jackie S.
Had a wonderful experience and love our new Cadillac.  Marv, you were wonderful and exceeded our expectations, answered all our questions and took the time
to make sure we got exactly what we wanted.  Thank you Marv and the rest of the crew at Luxury Auto Mall.




May, 2017
Bob S.
Mitch and Tyson did a great job getting us into the pre-owned car we were looking for.  Will use Luxury Auto Mall again.  Easy and enjoyable experience.



May, 2017
Michele T.
It was the most pleasant experience we have ever had buying a vehicle.  Everyone was so professional.  Brendin was very knowledgeable about the vehicle we
were looking at, and went above and beyond to help us get it done.


 



July, 2016
Matthew G.
Great car, and it was a pleasure dealing with the team.  Hassle Free!!!  They even met me in Omaha, NE saving me the extra 3-4 hours of
driving.

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July, 2016
Adam T.
Patrick, our salesman did a wonderful job of showing us the vehicles we were interested in looking at knowing we didn't intend to buy, but we
fell in love and ended up with a great value on the vehicle we purchased.  I asked for a couple of small things and they did a wonderful job
taking care of the issues and making sure the car was as close to perfect as possible.  Thank you.

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June, 2016
William B.
Always a pleasure working with Jeff Driver.  Just purchased my second Mercedes from him and enjoy working with him.  Jeff develops and
works hard to ensure one is happy with their purchase!

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June, 2016
Blaine F.
We had intended to drive a car in Omaha too.  Needless to say we didn't make it there.  Smooth experience all the way around - and top it off

with driving away in a German motor-car.

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June, 2016
Jerry P.
Doug Vogel did an excellent job and explained everything very well and both me and my wife are very satisfied.

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June, 2016
Veronica W.Most simple experience buying a car I've ever had!

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May, 2016
Elizabeth H.
I had an incredible experience at Luxury Auto Mall this past month with the purchase of my 2017 BMW X3!  Carol Morken was an absolute
joy to work with.  She was flexible, accommodating and always up-front, which I greatly appreciated!  She helped me stay within my budget
and was always striving to get me "the best price!"  She truly prioritizes the customer and treated me with the utmost respect.  Thanks, Carol,
and the entire BMW team for a beautiful vehicle and a wonderful experience!


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April 29, 2016
Dustin K.
Purchased a car from Tyson.  Great service and a great salesman.  It was an excellent experience and we will be back.  If you are heading to
Luxury Auto Mall, ask for Tyson!
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April 24, 2016
Chris S.
I just purchased my new BMW from Luxury Auto Mall of Sioux Falls and could not have be more impressed with their hospitality and service.
From start to finish my salesman, Jake Fredrickson, was amazing.  This purchase was nearly a year in the making waiting on BMW to launch
the vehicle and Jake made the process seamless every step of the way.  I could not be happier and will definitely be coming back!  Thank you
for the great experience!

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February, 2016
Amber S.
When I first walked into Luxury Auto Mall I was greeted like I was meant to be there.  I was treated with the utmost respect even though I am
younger than the average customer.  Carol Morken was such a lovely lady to work with as she was very thorough with each of the vehicles that
were tested and she explained all the features and highlighted every safety feature, which my mom appreciated a lot.  When I went to pick up
my new vehicle, Carol again was delightful and Ashlie Moore explained and taught me about all the features my vehicle had to offer.  I will
definitely return to Luxury Auto Mall in the future.

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February, 2016
Terry H.
It was a great car buying experience!  Thanks for everything!

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February, 2016
Reagan H.
Purchased my second vehicle from LAM last week!  Once again the sales team provided a sensational experience.  Tyson is the bomb!  He
hand selected the perfect vehicle to fit my needs and price range.  He even arranged for a BMW "genius" named Alan to come to my home
and program my onboard garage opener!  Thanks Alan!  Why buy anywhere else????

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February 2, 2016
Doug, SD
I would not go anywhere else for auto service, they are the best.
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January 18, 2016
Kathy J.
I just purchased my second Mercedes from Luxury Auto and I have nothing but great things to say about the sales and service team.  Corey
and Spencer always made time for me even when they had other customers and I appreciated their easy and no pressure attitudes.  When my
plates arrived at the dealership, Corey even brought them to me when I couldn't pick them up myself.  Excellent service!!

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 January 18, 2016
Kelly G.
Luxury Auto Mall is top notch!  The staff are genuinely invested in your 100% satisfaction.  Carol Morken and Ashley are the best salespeople to
work with!!  I will always be an invested and loyal customer!  The staff have the professional in depth knowledge and are always available!  All the
staff are friendly, helpful, professional and knowledgeable from the first greeting from the receptionists, to the sales technicians and everyone in
between!  Thank you for always providing me with an amazing experience.  Carol - you are my forever friend, car guru and saleswoman!

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January, 2016
Jerrid
This is my 2nd Mercedes that I have bought from Carol Morken at Luxury Auto Mall, and both times the process has gone very smooth,
she is great at helping me stay at my budget, and making sure I get the right options on my car that I do and do not need.  I would recommend
Carol to anyone looking for a Mercedes or BMW! 

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January, 2016
Randle J.
I could not have received any better customer service than I did when I called and picked up our 2016 Mercedes Benz Sprinter 4x4.
From the moment Kelly Meeker answered the phone, he listened to what all we were looking to order on the 4x4, and he carried that
excellent service all the way through to delivery.


We live just north of Dallas, Texas and just felt more comfortable in going to Sioux Falls to make the order and purchase.  And I will
do that on the next one when the time comes.  Thank you Kelly and the whole team at Luxury Auto Mall of Sioux Falls for awesome
customer care.


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